Returns & Exchanges

What is your return policy?

Due to the hygienic nature of post-surgical compression garments, we're unable to accept returns.

If there's an issue with your order, please reach out and we'll do everything we can to help.

How do I start an exchange?

Shipping Information

We don't currently ship internationally, we apologise for any inconvenience and will continue to work on expanding our locations.

We only collect the personal information needed to process your order and support your recovery journey, such as your name, contact details, shipping address, and order history.
Payment details are processed securely by our payment providers (Stripe and PayPal) and are never stored on our servers.
Your data is never sold to third parties. Limited details are shared only with delivery couriers to fulfil your order.
Cookies are used to support site functionality and improve your browsing experience.
You can opt out of marketing emails at any time via the unsubscribe link or by contacting us directly.
You may request access to, correction of, or deletion of your personal data at any time by contacting our support team.
All transactions are protected with secure SSL encryption.

All content on this site, including product descriptions and resources, is provided for general informational purposes only and does not constitute medical advice.
The Weight of Becoming is a peer support and recovery products business; we do not provide clinical or medical guidance. Always consult your surgeon or healthcare provider for medical concerns.
By placing an order, you confirm that you have read and agree to these terms and our store policies, including our shipping and returns policies.
Product images are for illustrative purposes; actual products may vary slightly in colour or packaging.
We may update these terms from time to time; continued use of the site after changes means you accept the updated terms.
Use of this site is governed by the laws of Australia, and customers are responsible for complying with relevant local laws in their own jurisdiction.